Molly Ploe

In September, Brafton’s Director of Paid Media, Zach Shah, hosted a webinar on AI ads and PPC to help our audience understand what’s changing, what’s already happening in the market and how marketers can prepare their paid media strategies for the next phase of search.

One LinkedIn commenter brought up an important point: “What stands out to me is how many brands are investing in the new formats without aligning their content strategy first. Hoping this session closes that gap.”

It’s a good question, but I’ll be honest: it’s not a question the webinar explores especially deeply on its own.

What the webinar does cover well is the broader shift in AI advertising: where ad spend is actually going, why AI-powered search pages matter more than chatbot hype suggests, how platforms are automating more of the ad experience and why inputs such as site copy, feeds and conversion signals are becoming more important.

As Zach explained in the webinar, “the work that used to happen inside the Ads platform is moving outside of it.”

Free On-Demand Webinar: Winning Strategies for AI Ads, ChatGPT Ads & the Next Era of Search CTA

Part of that work is content creation and alignment itself. So, let’s explore this idea: If brands are moving into AI ad formats before aligning their content strategy, how can they close that gap?

The short answer is that content strategy is no longer just a support function for paid media, but rather, it’s becoming part of the ad system itself.

AI-powered ad experiences increasingly depend on the information your brand has already published. That includes your site copy, product or service descriptions, feeds, reviews and wider reputation footprint. If those inputs are vague, outdated or disconnected from how buyers actually search, your campaigns are working uphill before bidding strategy ever enters the picture.

So if your content strategy is thin, unclear or siloed from paid media, scaling AI ad spend won’t fix the problem. It may simply amplify it.

The Real Shift Behind AI Ads

For years, paid search mostly meant bidding on keywords and competing for placement on a results page. The ad itself was the main unit marketers optimized. Teams worked on bids, match types, copy variations and landing page performance inside a structure that felt familiar.

But that structure is changing. Brands aren’t just bidding for visibility on a page; they’re trying to earn placement inside AI-mediated discovery and recommendation environments. In some cases, ads appear around AI-generated answers. In others, AI systems help shape the message or explanation shown alongside a placement.

In other words, in many cases, you aren’t writing or designing your ad itself. Instead, it’s something the platform assembles from your inputs. Those inputs include:

  • Site copy.
  • Product or service descriptions.
  • Feeds and structured data.
  • Reviews.
  • Conversion signals.
  • Third-party brand signals.

What this means for marketers is that your overall content ecosystem has a much more tangible, direct impact on ad performance than it ever did before.

Why Content Strategy Now Affects Paid Performance

This is the gap many brands are still underestimating, which is exactly what our LinkedIn commenter was pointing out.

When marketers hear “AI ads,” the first thought that comes to mind might be new placements, new campaign types or new budget tests. Those things matter, but they’re not the whole story, or really even the headline story.

If AI systems are using your content and data to generate, support or qualify paid experiences, then content strategy becomes part of paid media readiness

“The biggest message I want people to take away is make sure your website is up to scratch,” Zach said. “What it says about you is up to scratch … and, essentially, the data you’re providing all these algorithms is as accurate as possible.”

What this change means is that your content needs to fulfill a few important requirements.

First, your site copy has to clearly explain the problems you solve, the situations you solve them in and why your offer deserves to be recommended.

Second, your product or service information has to be detailed enough for a system to interpret correctly. Thin descriptions, generic positioning and inconsistent details create weak inputs — and that leads to weak outputs.

Third, your content needs to reflect the way buyers actually ask questions now. As Zach pointed out, AI-assisted discovery is pushing more search behavior toward longer, more situational queries. If your content still speaks only in category labels and internal brand language, it may not match how real buyers express need.

Finally, your content strategy has to connect to your measurement strategy. AI-driven campaign types depend on clean signals. If conversion tracking is incomplete or unreliable, testing new formats becomes harder to evaluate and easier to misread.

What Content Strategy Alignment Actually Means

In the AI ads era, content strategy alignment means making sure your commercial content, support content and product or service information all help AI systems understand three things:

  1. Who your offer is for;
  2. What problem it solves;
  3. Why it deserves to be recommended.

That alignment should show up across your site and supporting assets.

Your landing pages should clearly address buyer needs and decision-stage questions. Your service or product pages should be specific, current and easy to interpret. Your messaging should reflect real customer situations and the language they use to describe those situations. (Remember: Internal jargon will not translate well to real-life customer challenges.)

Finally, your content should match the promise users encounter in paid experiences, so the journey doesn’t fall apart after the click.

“Teams that work in silos will suffer the most,” Zach said, highlighting how critical alignment is becoming. “Paid media, SEO content and web dev teams need to be talking to each other.”

In the old model, a disconnect between these teams might have caused inefficiency, but in the new way ads work, that distance directly impacts AI ad performance.

The Biggest Mistake Brands Make When Testing AI Ads

The biggest mistake is treating AI ads like a platform experiment when they are really a readiness test.

A team launches a campaign, allocates budget, watches performance and tries to decide whether the format works. But if the brand’s inputs are poor, the result may actually say more about the underlying content and data than the channel itself.

That calls back to Zach’s biggest message that he said he wanted viewers to take away from his presentation: That fixing the foundation of your content (your website) has to come before any sort of new ads strategy.

How To Close the Gap Between AI Ads and Content Strategy

The good news is that this gap is fixable. But it has to be approached as a cross-disciplinary project that brings PPC, SEO and UX teams to the same table.

1. Audit the content AI systems are likely to learn from

Start with your most commercially important pages.

If an AI system summarized your offer from those pages today, would you be happy with the result? Would it understand the audience, the use cases, the differentiators and the next best step? Or would it fall back on generic language that could apply to almost anyone in your category?

Try it directly within your favorite AI tool of choice: Ask Claude, ChatGPT or another chatbot to explain what your company does, just based on your commercial landing pages alone. If you don’t like the response, you know where your work is.

Look for thin copy, outdated claims, weak differentiation and missing context, and improve the content on the page with those in mind.

2. Rewrite for situations, not just keywords

One of the biggest mental shifts for advertisers launching AI strategies is to start thinking beyond exact phrases and more toward the situations behind them.

That applies to content strategy just as much as it applies to paid targeting.

Instead of writing only for abstract category terms, build pages and sections around real buyer context. Consider questions like:

  • What is the customer trying to do?
  • What obstacles are they facing?
  • What constraints are they working within?
  • What is the actual outcome they want?

AI can help with answering these questions, too, because the answers often lie in existing business collateral, if you know where to look. Seek out resources like:

  • Search term reports.
  • Sales call transcripts.
  • Support conversation transcripts.
  • Customer reviews.
  • Win/loss notes.

When your starting point comes from real situations, the result becomes more useful for searchers and more usable as source material for AI-generated messaging.

3. Treat feeds and structured information like creative assets

In many organizations, feed management and structured data live in a technical corner of the business. That is becoming harder to justify.

If AI-powered systems use product data, specifications, availability and other structured inputs to decide what to surface and how to describe it, then feed quality affects creative quality.

That means your team should review whether your structured information is accurate, up-to-date, consistent with your other marketing messaging, and rich enough to support recommendation-level context.

A strong feed does not replace strong content, but the two now reinforce each other much more directly.

4. Clean up conversion signals before you scale tests

Zach really emphasized clean conversion data, and for good reason.

AI-driven campaign types depend on meaningful signals. If your tracking is messy, delayed or incomplete, you make it harder for automated systems to optimize well and harder for your own team to judge performance.

So, before you jump into expanding your AI ad test program, determine whether:

  • Your primary conversions are configured correctly.
  • The values are meaningful.
  • Downstream quality signals are being captured where needed.
  • The business overall (leadership, stakeholders, etc.) agrees on what success looks like.

If you don’t have these things ironed out, you’ll always struggle to report accurately on the results of your AI ads programs. And that will certainly impact how you view success.

5. Get paid, content, SEO and web teams working from the same playbook

When performance levers aren’t confined to the ad account, responsibility for ad performance becomes a shared one.

A paid team may spot a messaging gap, but the fix lives on the website. A content team may improve clarity, but the paid team may need to validate whether those changes improve recommendation quality or conversion performance. A web team may control structure and accessibility. SEO may shape how clearly pages express topics, entities and intent.

As you can see, these functions now directly support one another. To reiterate Zach’s point, operating in silos is sure to hold you back. Creating a culture of cross-team collaboration and communication is the best way to get your brand ready for how the AI ads ecosystem works.

The Brands That Win Aren’t Always the Ones That Test First

There’s a temptation to see AI ads as a first-mover game. But in reality, the brands most likely to win aren’t always the ones that jump in first. Often, the winners are the ones that are easiest for AI systems to understand, easiest to recommend and easiest to measure accurately.

And that’s not a budget question. That’s an alignment challenge brands need to solve for.

So to go back to our LinkedIn commenter: It’s true that many brands are investing in the new formats without aligning their content strategy first.

The answer is to stop treating content strategy as separate from paid media readiness; instead, teams need a structured plan for launching their AI ads strategy that brings together stakeholders from multiple teams.

Because in AI-driven advertising, the content your brand publishes directly shapes what platforms can say about you.